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The Star and Garter Hotel

8.0Rating
Very GoodRated by Guests
1,008Reviews

What to expect

Pros

  • 👍Friendly and helpful staff throughout the hotel
  • 🚗Convenient free car park available for guests
  • 🍳Excellent breakfast options with good quality food
  • 🛏️Comfortable beds and spacious rooms for a relaxing stay
  • 🔒Secure parking facilities for peace of mind
  • 🍷Alcohol served at reception at reasonable prices
  • 🌟Great location in the town center with easy access to amenities
  • 🛠️Efforts to improve and upgrade old building for better guest experience
  • Tea and coffee facilities replenished upon request
  • 👩‍💼Reception staff going above and beyond to assist guests

Cons

  • 🧹Rooms need better cleaning and maintenance
  • 🛌Noise disturbances at night from nearby pubs and clubs
  • 🚪Issues with door slamming and noise disruptions within the hotel
  • 🚗Parking fines issued to guests without proper warning or resolution
  • 🕷️Hygiene concerns including dust, spider sightings, and unwashed items
  • Lack of breakfast options or dining services during certain periods
  • 🌃Nighttime disturbances and loud activities in the vicinity affecting sleep quality
  • 💸Hidden charges or unexpected costs leading to dissatisfaction
  • 🔊Poor sound insulation resulting in disturbances from street noise
  • 🚿Issues with shower temperature control and bathroom amenities

What this place has to offer

Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Set in a prime location of Andover, Star and Garter Lodge puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour front desk, facilities for disabled guests, luggage storage, bar, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like desk, television, toiletries, hair dryer, ironing facilities. The hotel offers various recreational opportunities. Star and Garter Lodge is an excellent choice from which to explore Andover or to simply relax and rejuvenate.

Where you'll be sleeping

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20 m²

Twin Room

2 single beds

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20 m²

Double Room

1 double bed

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12 m²

Budget Double Room

1 double bed

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20 m²

Guest Room

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Room Assigned on Arrival

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Economy Room

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying