Great Mosque of Palembang - 1.85 km from property

Punti Kayu Forest - 4.5 km from property

The Arista Hotel Palembang

Name: The Arista Hotel Palembang
Address: Jalan Kapt. A. Rivai, Palembang, South Sumatera, 30129, Indonesia
Rating: 9.5013698630137

Palembang, Indonesia

Jalan Kapt. A. Rivai, 30129

9.5Rating

ExceptionalRated by Guests

73Reviews

What to expect

Pros

🌟Exceptional service and friendly staff
🍴Delicious and varied food options
🧼Super clean rooms and facilities
🏙️Central location near malls and transportation
👨‍👩‍👧‍👦Great for families with spacious rooms
🛏️Comfortable beds and well-maintained rooms
🍳Fantastic breakfast options
🏊Good swimming pool facilities
👍Highly recommended by various types of travelers
💼Convenient for business stays with good amenities

Cons

🕒Strict check-out times and deposit return process
💰Some guests find the hotel a bit expensive
🐜Occasional presence of small insects in rooms
🚗Issues with parking coordination and availability
🍼Missing complimentary water bottles in hot weather
🔒Limited access to certain exclusive areas for guests
📞Difficulties in resolving booking issues or changes
🔇Poor communication and customer service during check-in
🍽️Some dissatisfaction with the dining options
🚿Inconsistencies in room availability and preferences

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Arabic, Indonesian

Located in Ilir Barat, The Arista Hotel Palembang is a perfect starting point from which to explore Palembang. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, golf course (within 3 km), outdoor pool, spa. Convenience and comfort makes The Arista Hotel Palembang the perfect choice for your stay in Palembang.