Sumitel Darjeeling
9.4Rating
ExceptionalRated by Guests
963Reviews
What to expect
Pros
- 🏞️Beautiful views of Kanchenjunga and scenic surroundings
- 🍽️Delicious and diverse food options at the restaurant
- 🏩Cozy and clean rooms with modern amenities
- 🤝Friendly and helpful staff providing excellent service
- 🍳Good quality and tasty breakfast offerings
- 🌟Great location near popular attractions and market area
- 🍲Professional and attentive restaurant staff
- 🛏️Comfortable beds and fluffy pillows for a restful sleep
- 🚗Convenient access to transportation services and sightseeing options
- 💌Prompt and courteous response to guest queries and requests
Cons
- 🧹Inconsistent room cleaning services
- 🕰️Noise disturbances during specific times of the day
- 🚘Lack of on-site parking facilities causing inconvenience
- 💤Rooms not soundproof, affecting overall comfort
- 🌆Limited regional food options on the restaurant menu
- 💸Slightly higher prices for food portions in the restaurant
- 🏢Small lobby or passage leading to the restaurant area
- 🌧️Cloudy weather obstructing views of the hills from rooms
- 🍴Occasional missing items or delays in room service
- 🚪Limited amenities in basic room categories
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Nepali
Where you'll be sleeping
23 m²
Premium Room
1 queen bed
28 m²
Premium Triple Room
1 single bed and 1 queen bed
33 m²
Family Room
2 queen beds
22 m²
Premium Double Room
1 double bed
24 m²
Premium Triple Room
28 m²
Quadruple Family Room
2 king beds
22 m²
Premium Room（Bunk bed）
23 m²
Double Bed Loft
Premium Triple Room
1 single bed and 1 double bed
Premium Double Room
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.