Smarana Hanoi Heritage - Hotel and Retreats
9.7Rating
ExceptionalRated by Guests
199Reviews
What to expect
Pros
- 🎨Exceptional decoration and hardware in rooms
- 🍳Excellent breakfast with a good variety of choices
- 🍹Great cocktails at the rooftop bar
- 🚗Convenient location with easy car access
- 🤝Friendly and enthusiastic staff
- 🍜Delicious food available at the hotel
- 🏞️Quiet and peaceful environment for relaxation
- 🚿Clean and spacious bathrooms in rooms
- 🛏️Comfortable beds for a good night's sleep
- 🌟Luxurious and stylish boutique hotel experience
Cons
- 🔇Loud construction noise disrupting sleep
- 🚧Location far from the Old Quarter, requiring long commutes
- 🔔Inconsistent or lacking service quality in some areas
- 💼Issues with hotel management and staff coordination
- 💡Dim lighting in rooms affecting ambiance
- 🚪Locked safe box and difficulties in communication with staff
- 🥘Sketchy breakfast preparation and quality
- 🏢Limited dining options and amenities in the vicinity
- 🧴Rooms may feel small and dark for some guests
- 💲High prices compared to the overall experience
What this place has to offer
Things to do and ways to relaxNightclub, On-site entertainment, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese
Where you'll be sleeping
45 m²
Premium Suite
1 king bed
42 m²
Luxury Suite
1 king bed
36 m²
Executive Room King
1 king bed
28 m²
Deluxe King Room
1 king bed
42 m²
King Suite with Balcony
43 m²
Premium Room, 1 King Bed, Balcony, City View
42 m²
Winter Luxury Suite
1 king bed
Premier Suite
1 king bed
Premier Suite
1 king bed
42 m²
Luxury Room, Kitchen, City View
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