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Shangri-La Suzhou

8.5Rating
ExcellentRated by Guests
27Reviews

What to expect

Pros

  • 🌟Exceptional service and staff
  • 🏊Great swimming pool and spa facilities
  • 🍳Delicious buffet breakfast
  • 🛏️Comfortable and spacious rooms
  • 💪Good fitness facilities available
  • 🍹Nice bar or lounge area for socializing
  • 🚗Central location for easy access
  • 👨‍👩‍👧‍👦Family-friendly amenities and services
  • 🥐Good breakfast options even without booking
  • 💼Convenient for business travelers

Cons

  • 🚭Residual smoke smell from previous smokers
  • 🚧Unpleasant view due to nearby construction
  • ❄️Non-adjustable air conditioning in rooms
  • 💸Room pricing discrepancies causing dissatisfaction
  • 🍽️Crowded breakfast area during peak times
  • 📶Poor internet connectivity
  • 🚫Lack of seating and socializing areas in the lobby
  • 🛠️Renovation needed to update aging feel
  • 🔊Moldy smell in rooms upon arrival
  • 🌆Distance from public transportation may be inconvenient

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Fitness center, Foot bath, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Japanese

Shangri-La Hotel Suzhou is perfectly located for both business and leisure guests in Suzhou. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, private check in/check out, taxi service are just some of the facilities on offer. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror to ensure a restful night. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Suzhou, Shangri-La Hotel Suzhou will make you feel instantly at home.

Where you'll be sleeping

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42 m²

Horizon Deluxe Room 2 Twins

2 single beds

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42 m²

Horizon Deluxe Room 1 King

1 king bed

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82 m²

Executive Suite King(Enjoy mini-bar for free during the first night,until Dec 31st of 2022)

1 king bed

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42 m²

Deluxe Room 1 King

1 king bed

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42 m²

Deluxe Room 2 Twins

2 single beds

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62 m²

Premier Room 1 King

1 king bed

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62 m²

Horizon Club Premier King Room

1 queen bed

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82 m²

Executive Suite 1 King

1 king bed

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90 m²

Executive Suite (2 beds)

2 single beds

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90 m²

Happy Birthday Theme Suite Room

1 king bed

What other guests say about this hotel

Where you'll be staying