Exterior view
Interior view
Exterior view
Exterior view
Titiwangsa Lake Garden - 4.19 km from property
KL Tower - 1.69 km from property
Swimming pool [outdoor]
Kuala Lumpur City Centre - 1.94 km from property
Masjid Jamek of Kuala Lumpur - 2.07 km from property
Malayan Railway Administration Building - 2.15 km from property
Food and beverages
Food and beverages
Meeting room / ballrooms
Facilities
Facilities
Classic Superior room - 2 single beds - Bed
Facilities
Coffee shop
Facilities
Facilities
Nearby attraction
Facilities
Privilege Luxe Room - 1 queen bed - Bed
Food and beverages
Executive lounge
Nearby attraction
Meeting room / ballrooms
Food and beverages
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Cleanliness measures
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Classic Superior Room - 1 Queen Bed - Guestroom
Meeting room / ballrooms
Surrounding environment
Restaurant
Meeting room / ballrooms
Bar/lounge
Fitness center

Mercure Kuala Lumpur Shaw Parade

8.9Rating
ExcellentRated by Guests
705Reviews

What to expect

Pros

  • 🏞️Amazing city views from the rooms
  • 🛌Very comfortable beds and pillows
  • 🏊Rooftop pool with great views and bar
  • 🍳Good breakfast with varied options
  • 🍹Friendly and helpful staff members
  • 🚪Convenient location for accessing shopping areas and attractions
  • 🍜Close to local eateries with delicious food options
  • 🎉Excellent service and hospitality
  • 🔝Value for money with great amenities
  • 🤝Prompt and efficient check-in process

Cons

  • 🕰️Late check-in times after early morning flights
  • 🛎️Some issues with room cleanliness and maintenance
  • 🍽️Limited breakfast options or poor quality food
  • 🎧Noise disturbances in the hallways at night
  • 🏋️‍♂️Limited gym hours and equipment maintenance
  • 😞Unpleasant behavior from certain guests
  • 🧾Confusion or delays during check-in process
  • 🛎️Inconsistent service quality from reception staff
  • 🧺Issues with laundry service and amenities
  • 🌧️Moldy smell and cleanliness concerns in certain areas

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Chinese [Mandarin], Chinese [Cantonese], Tamil, Malay

Mercure Kuala Lumpur Shaw Parade is perfectly located for both business and leisure guests in Kuala Lumpur. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour security, daily housekeeping, gift/souvenir shop, free Wi-Fi in all rooms, taxi service are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Discover all Kuala Lumpur has to offer by making Mercure Kuala Lumpur Shaw Parade your base.

Where you'll be sleeping

Classic Superior Room - 1 Queen Bed image 1
Classic Superior Room - 1 Queen Bed image 2
Classic Superior Room - 1 Queen Bed image 3
Classic Superior Room - 1 Queen Bed image 4
Classic Superior Room - 1 Queen Bed image 5
Classic Superior Room - 1 Queen Bed image 6
Classic Superior Room - 1 Queen Bed image 7
25 m²

Classic Superior Room - 1 Queen Bed

1 queen bed

Superior Suite with 1 Queen Bed image 1
Superior Suite with 1 Queen Bed image 2
Superior Suite with 1 Queen Bed image 3
Superior Suite with 1 Queen Bed image 4
Superior Suite with 1 Queen Bed image 5
Superior Suite with 1 Queen Bed image 6
52 m²

Superior Suite with 1 Queen Bed

1 queen bed

Privilege Luxe Room - 1 queen bed image 1
Privilege Luxe Room - 1 queen bed image 2
Privilege Luxe Room - 1 queen bed image 3
Privilege Luxe Room - 1 queen bed image 4
Privilege Luxe Room - 1 queen bed image 5
Privilege Luxe Room - 1 queen bed image 6
25 m²

Privilege Luxe Room - 1 queen bed

1 queen bed

Privilege Room - 1 Queen Bed image 1
Privilege Room - 1 Queen Bed image 2
Privilege Room - 1 Queen Bed image 3
Privilege Room - 1 Queen Bed image 4
Privilege Room - 1 Queen Bed image 5
Privilege Room - 1 Queen Bed image 6
25 m²

Privilege Room - 1 Queen Bed

1 queen bed

Classic Superior room - 2 single beds image 1
Classic Superior room - 2 single beds image 2
Classic Superior room - 2 single beds image 3
Classic Superior room - 2 single beds image 4
Classic Superior room - 2 single beds image 5
25 m²

Classic Superior room - 2 single beds

2 single beds

Executive Queen Room image 1
Executive Queen Room image 2
Executive Queen Room image 3
Executive Queen Room image 4
Executive Queen Room image 5
Executive Queen Room image 6
24 m²

Executive Queen Room

1 double bed

Deluxe Twin Room image 1
Deluxe Twin Room image 2
Deluxe Twin Room image 3
Deluxe Twin Room image 4
Deluxe Twin Room image 5
Deluxe Twin Room image 6
24 m²

Deluxe Twin Room

2 single beds

Suite - 1 Queen Bed image 1
Suite - 1 Queen Bed image 2
Suite - 1 Queen Bed image 3
Suite - 1 Queen Bed image 4
53 m²

Suite - 1 Queen Bed

1 queen bed

Deluxe Room image 1
Deluxe Room image 2
Deluxe Room image 3
Deluxe Room image 4
Deluxe Room image 5
Deluxe Room image 6

Deluxe Room

1 double bed or 2 single beds or 1 queen bed

Executive Double Room image 1
Executive Double Room image 2
Executive Double Room image 3
Executive Double Room image 4
Executive Double Room image 5
Executive Double Room image 6

Executive Double Room

1 double bed or 1 queen bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -5.23% over the period.

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Where you'll be staying