Little Gem Hotel Tulum La Veleta
9.2Rating
ExceptionalRated by Guests
158Reviews
What to expect
Pros
- 👍Professional and responsive team
- 🛏️Superb room with comfortable bedding
- 🚲Free bicycles available for guests
- 🏊Great pool area
- ☕Free coffee available
- 🛠️Helpful in organizing tours
- 💰Good value for money
- 👫Friendly and accommodating staff
- 🍽️Great dining options nearby
- 🛎️Efficient airport transfers arranged
Cons
- 💸Confusion regarding reservation details
- ❄️Heated bathtub in suite not as advertised
- 🔒Safety concerns raised in past reviews
- 🛠️Issues with refund process for booking errors
- 🔊Noise complaint policy affecting guest experience
- 🕵️Allegations of theft incidents
- 🚧Neighborhood under construction with unpaved streets
- 🚗Location may be inconvenient without personal transportation
- 🛏️Thin walls impacting room privacy
- 🧳Some minor maintenance issues reported
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Italian
Where you'll be sleeping
35 m²
Suite King With Balcony and Pool View
1 king bed
45 m²
Two Bedroom Deluxe Family Room
1 queen bed and 1 king bed
40 m²
Suite Deluxe with Private Patio and Room Temperature Bathtub
1 king bed
30 m²
Suite Queen with Balcony and Pool View
1 queen bed
Family Suite,2 Bedrooms,Pool View
Room Assigned on Arrival
FAMILY SUITE SEPARATE ROOMS WATER VIEW
Suite
SUITE SEPARATE ROOMS WATER VIEW
Family Room
What other guests say about this hotel
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