Kobe Plaza Hotel West
9.1Rating
ExceptionalRated by Guests
515Reviews
What to expect
Pros
- 🌟Exceptionally high ratings from multiple guests
- ☕Complimentary tea and coffee available on level 2
- 🛏️Super comfortable beds in standard rooms
- 📺Netflix available for entertainment
- 🛁Shower features micromoist and ionic hair dryer
- 👍Convenient location in the shopping/restaurant district
- 👨👩👧👦Attentive and thoughtful staff providing extra towels without request
- 👏Updated and modern look of the rooms
- 📺TV available in rooms for entertainment
- 🍵Free flow of tea and coffee available
Cons
- 💸Unexpectedly high prices for room upgrades
- 🧼Cleaning staff ignoring 'do not disturb' sign raises security concerns
- 🛏️Cramped room sizes in some cases
- 🤝Lack of flexibility in room requests, such as twin beds
- 🗺️Confusing location within a shopping mall alley
- 🛎️Unresponsive management to pricing discrepancies with sister hotels
- 🚪Limited room availability, leading to forced upgrades at higher costs
- 📉Inconsistency in room quality and pricing compared to nearby alternatives
- 🛏️Claustrophobic feel in some rooms due to size and layout
- 🔒Privacy concerns due to staff entering rooms without permission
What this place has to offer
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese
Where you'll be sleeping
20 m²
Corner Twin Room
2 single beds or 2 semi double beds or 2 double beds
12 m²
Semi Double Room
1 semi double bed
18 m²
Twin Room
2 single beds
15 m²
Double Room
1 double bed
12 m²
Single Room
1 double bed
12 m²
Semi Double Room
1 semi double bed
23 m²
Room
2 semi double beds
12 m²
MAX 28 hour stay - Semi Double Room (Check-In 15:00 and Check-Out Next day 19:00)
1 double bed
18 m²
MAX 28 hour stay - Standard Twin Room (Check-In 15:00 and Check-Out Next day 19:00)
2 single beds
20 m²
MAX 28 hour stay - Corner Twin Room (Check-In 15:00 and Check-Out Next day 19:00)
2 single beds
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