Hotel Punto MX
8.9Rating
ExcellentRated by Guests
402Reviews
What to expect
Pros
- 👍Friendly and attentive staff, especially Sergio, Sandra, Raúl, and Fernanda
- 🏢Excellent central location near historic sites, museums, and metro stations
- 🍳Delicious and varied buffet breakfast with Mexican and European options
- 🛏️Clean and comfortable rooms with good amenities
- 🍹Complimentary drinks and minibar refills provided in rooms
- 📚Helpful staff providing recommendations for tours, restaurants, and local attractions
- 🏨Well-maintained infrastructure and modern design of the hotel
- 🛎️Efficient check-in and check-out process with luggage storage options
- 🍴Friendly service at the hotel restaurant with good food recommendations
- 🚕Assistance provided for transportation arrangements and airport transfers
Cons
- 💤Noise issues in some rooms, especially noticeable from neighboring areas
- 💸Additional charges for dirty towels and linen, leading to unexpected expenses
- 🚫Unpleasant experiences with certain reception staff, lacking empathy or proper information
- 🍽️Limited or inflexible options in hotel services like breakfast and room changes
- 🔊Soundproofing problems causing disturbances from external sources or adjacent rooms
- 💳Issues with refund policies, cancellation charges, and payment procedures
- 🧴Lack of refrigerators in rooms or accessibility to certain amenities like ice
- 🔒Strict or unfriendly rules observed, impacting guest experiences and interactions
- 🛎️Inconsistencies in service quality or communication breakdowns with hotel management
- 🚪Room allocation problems, leading to disruptions in privacy or sleep quality
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at Hotel Punto MX to discover the wonders of Mexico City. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hotel Punto MX. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, cleaning products, private entrance, closet, whirlpool bathtub. The property offers various recreational opportunities. Convenience and comfort make Hotel Punto MX the perfect choice for your stay in Mexico City.
Where you'll be sleeping
19 m²
Deluxe Two Double Room
2 double beds
31 m²
Premier Suite
1 king bed
31 m²
Suite with City View
1 queen bed
28 m²
Suite
1 king bed or 1 double bed
28 m²
Queen Room with Spa Bath
1 king bed
31 m²
Deluxe Double Room with Bath
1 king bed
20 m²
Deluxe Queen Room
1 queen bed
35 m²
Queen Suite with Spa Bath
1 king bed
19 m²
Deluxe Twin Room
2 double beds
29 m²
Queen Room - Disability Access
1 queen bed
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