Exterior view
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Exterior view
Interior view
Exterior view
Entrance
Lobby
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Double Room with Two Double Beds
Garden
Garden
Queen Room
Facilities
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Nearby attraction
Restaurant
Guestroom
Buffet
Restaurant
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Restaurant
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Garden
Spa
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Double Room with Two Double Beds
Buffet
Buffet
Food and beverages
Restaurant
Restaurant

Hotel Casa Mexicana

8.2Rating
ExcellentRated by Guests
91Reviews

What to expect

Pros

  • 🏨Centrally located with easy access to attractions
  • 🍽️Good buffet breakfast and dining options
  • 🛏️Comfortable beds and spacious rooms
  • 🌿Beautiful indoor gardens and tropical plants
  • 👍Friendly and helpful staff
  • 🎨Interesting and delightful artwork throughout the hotel
  • 🚗Secure and free parking available nearby
  • 🌟Great value for the price paid
  • 💧Filtered water dispenser provided for guests
  • 🛠️Potential for improvements and upgrades to rooms

Cons

  • 📶Slow and unreliable wifi connection
  • 🛋️Limited dining menu options
  • 🔊Noisy environment due to thin walls and external factors
  • 💤Lack of soundproofing in rooms
  • 💸Expensive laundry service
  • 🛠️Dated rooms in need of renovation
  • 🔒Limited English proficiency among staff
  • 🤝Issues with room assignments and customer service
  • 🚫Inconsistent room cleanliness and maintenance
  • 🛎️Inconvenient room features like high windows and noisy surroundings

What this place has to offer

Things to do and ways to relaxMassage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

Hotel Casa Mexicana is perfectly located for both business and leisure guests in San Cristobal De Las Casas. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour front desk, luggage storage, room service, meeting facilities, business center are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with heating, wake-up service, desk, balcony/terrace, telephone. Enjoy the hotel's recreational facilities, including sauna, spa, massage, garden, before retiring to your room for a well-deserved rest. Convenience and comfort makes Hotel Casa Mexicana the perfect choice for your stay in San Cristobal De Las Casas.

Where you'll be sleeping

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30 m²

Double Room with Two Double Beds

2 double beds

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30 m²

Queen Room

1 double bed

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12 m²

Standard Room

2 double beds and 1 queen bed

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Room Assigned on Arrival

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QUADRUPLE ROOM 2 TWIN BEDS 2 DOUBLE BEDS

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Deluxe

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room

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Junior Suite

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Triple Room

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Suite

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Double Two Double Beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying