Heaven Prestige Hotel
9.5Rating
ExceptionalRated by Guests
30Reviews
What to expect
Pros
- 👍Friendly and cooperative staff
- 🏊Clean and well-maintained pool
- 🌟Exceptional service and hospitality
- 🛏️Comfortable and spacious rooms
- 🍽️Good food and dining options
- 🌴Great location and beautiful design
- 💼Professionalism and efficiency
- 🌞Amazing sea view
- 💪Helpful and attentive staff members
- 🥂Complimentary upgrades and special touches
Cons
- 🔌Intermittent electricity issues
- 💧Drainage smell in bathroom
- 🍴Slow service in restaurant
- 📶Weak or unreliable Wi-Fi connection
- 💸Confusion or miscommunication about discounts
- 🛎️Room not ready on time for check-in
- 🛠️Renovation noise or disruptions
- 🚿Low water pressure in showers
- 🍽️Lack of kitchen amenities in rooms
- 🧴Inconsistent toiletry provision
What this place has to offer
Things to do and ways to relaxDiving, Fitness center, Game room, Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Ski lessons, Skiing, Spa, Table tennis, Tours, Water sports (non-motorized), Wind surfing
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Arabic
Where you'll be sleeping
70 m²
Family Suite
52 m²
Junior Suite
1 king bed & 1 king bed
35 m²
Deluxe Double Room
36 m²
Superior Double Room
90 m²
Family Suite
2 king beds
35 m²
Superior King Room
112 m²
Suite with Terrace
26 m²
Superior Room
1 king bed & 1 king bed
34 m²
Executive Suite
1 king bed
40 m²
Superior King Room
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.