El Sueno Hotel & Spa
8.5Rating
ExcellentRated by Guests
104Reviews
What to expect
Pros
- 🌮Delicious food options nearby
- 🛏️Comfortable and spacious rooms
- 🏊♂️Indoor swimming pool available
- 🍹Great drinks and cocktails served
- 🌟Helpful and friendly staff
- 🛁Luxurious bathroom amenities
- 🍽️Fantastic breakfast options
- 🎉Beautiful and charming decor
- 🌺Lovely atmosphere and ambiance
- 🪞Unique room names and themes
Cons
- 🎵Constant loud music can be disruptive
- 💤Poor soundproofing in rooms
- 💡Rooms lacking natural light and dark
- 🧼Inconsistent room cleaning standards
- 💸Unexpected extra fees for services
- 🚪Room entrance facing noisy areas
- 🏦Issues with billing and charges
- 🌊Disappointing pool maintenance
- 🔇Unresponsive or unhelpful customer service
- 🛌Uncomfortable beds and poor sleep quality
What this place has to offer
Things to do and ways to relaxBody scrub, Hot tub, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 5-star El Sueño Hotel & Spa offers comfort and convenience whether you're on business or holiday in Puebla. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, valet parking, car park are there for guest's enjoyment. Designed for comfort, selected guestrooms offer air conditioning, heating, wake-up service, desk, mini bar to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, sauna, indoor pool, spa, massage. El Sueño Hotel & Spa combines warm hospitality with a lovely ambiance to make your stay in Puebla unforgettable.
Where you'll be sleeping
25 m²
Double Room with Two Double Beds
2 double beds
25 m²
King Room
1 king bed
50 m²
Master Suite (Accept Pets)
1 king bed
32 m²
Superior Queen Room
1 king bed or 1 queen bed
36 m²
Junior Suite (Accept Pets)
1 king bed
50 m²
Master Suite
1 king bed
32 m²
Standard Plus Room
1 king bed
36 m²
Junior Suite
1 king bed
25 m²
Standard Room
1 king bed or 2 double beds
room
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